Free Shipping

Free Shipping – means dropped off at the front door of your home for eligible orders that are over $200 pre tax and convenience  fee.  Billing address and shipping address must be the same in order to qualify for free shipping.

Every effort has been made to ensure the accuracy of the prices, availability and descriptions of the products contained in this website. However, in the event of discrepancies, in-store information will take precedence.

Customer Service
Monday – Friday 9am to 5pm(PST).
You may also contact Customer Service at customerservice@furnicoo.com

Warranty

We wholeheartedly believe in the quality of our products; therefore, we offer a 1-year manufacturer’s warranty.  This warranty covers defects in workmanship only, not natural wood split or normal wear and tear.

Please note that our warranties do not cover the effects of regular wear, discoloration due to light exposure. In addition, defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by FURNICOO’s warranty. Final sale items are not covered by this warranty. 

If you notice a manufacturing defect immediately upon receiving your item, you have 14 days to return or exchange, and we will waive the return shipping fee. 

All of our solid wood tables/benches are non-refundable or exchangeable after 14 days upon receiving the items. Please inspect your new beautiful table/bench as it will stay with your family for years to come!

Attention:

As of 2023, the following lists qre included in World Ready’s Prohibited jurisdictions to e-commerce businesses.

Burundi, Central African Rep, Crimea Region of Ukraine, Cuba, Iran, Iraq, Islamic Republic of, Libya,Mayanmar, North Korea, Somalia, South Sudan, Sudan,Syria, Ukraine,Venezuela, Zimbabwe.